Accessibility

At Rodeo Vault, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our luxury timepiece boutique and online catalog accessible to all visitors, collectors, and clients.

We believe that luxury service should extend to every aspect of our business, including our digital experience. Whether you are browsing our collection, sourcing a rare timepiece, or inquiring about our services, we strive to make your interaction with our site seamless, dignified, and inclusive.

Our Commitment to Accessibility

To ensure a high standard of accessibility across our website, Rodeo Vault works to align its digital presence with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines outline best practices for making web content accessible to individuals with a wide range of visual, auditory, motor, and cognitive abilities.

Our commitment applies to all web pages, transaction processes, product listings, and digital media hosted on our domain. We continually evaluate our platform to identify and resolve potential accessibility barriers.

Measures Taken to Support Accessibility

We incorporate accessibility principles into our web design, content creation, and technical development process. Key measures include:

  • Keyboard Navigation: Ensuring core interactive elements, including navigation menus, product galleries, and form submissions, can be accessed using standard keyboard inputs.
  • Alternative Text: Striving to provide descriptive alt text for images across our watch catalog to assist users reliant on screen readers.
  • Design & Readability: Designing layout elements with clear visual hierarchy, legible typography, and compliant color contrast to enhance readability.
  • Form Optimization: Utilizing clear labels, explicit field instructions, and accessible error validation for inquiry and contact forms.
  • Responsive Layouts: Ensuring our digital content scales properly across desktop displays, tablets, and mobile devices without loss of functionality.

Ongoing Audits & Continuous Improvement

Web technology and accessibility standards are constantly evolving. Rodeo Vault treats accessibility as an ongoing responsibility rather than a static goal. We conduct regular internal reviews and leverage automated and manual testing methodologies to monitor site usability.

As we regularly update our dynamic listings—including new arrivals, featured brands, and luxury watch collections—we continually refine our digital publishing protocols to maintain compliance and ease of use.

Third-Party Content & External Plugins

While we make every effort to ensure that all pages under our direct control are fully accessible, our website may occasionally integrate third-party tools, plugins, or external media (such as maps, payment gateways, or dynamic review widgets). Rodeo Vault cannot directly control the accessibility implementations of third-party software, but we actively advocate for accessible design standards with our vendors and service providers.

Accessibility Assistance & Feedback

We welcome your feedback on the accessibility of Rodeo Vault. If you experience any difficulty viewing or navigating our website, notice an inaccessible feature, or require specialized assistance sourcing, purchasing, or servicing a timepiece, please contact our team directly.

When reaching out, please describe the specific web page or feature you encountered issues with, along with your preferred contact details, so we can address your inquiry promptly.

  • Boutique Address: 421 N Rodeo Dr., Beverly Hills, CA 90210
  • Phone: +1 (424) 202-2861
  • Hours of Operation: Monday – Friday: 10:00 AM – 5:00 PM | Sunday: By Appointment

We aim to respond to accessibility inquiries within 1 to 2 business days and are happy to provide alternative formats or direct personal assistance for any of our luxury services.